Shipping policy

Shipping Policy

At Mala Muse, we are committed to delivering your orders safely and on time across Pakistan.

Processing Time

* Orders are processed within 1–3 business days.
* Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

* Major cities: 2–4 business days
* Other areas: 4–7 business days

Delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

* Standard delivery charges will be displayed at checkout.
* Free delivery may apply on selected orders or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.

Failed Deliveries

Please ensure your address and contact details are correct. If a parcel is returned due to incorrect information or failed delivery attempts, re-shipping charges may apply.