Return & Exchange Policy

Your satisfaction matters to us.

Exchange Eligibility

We offer exchanges only if:

* The product received is damaged
* You received the wrong item
* The item has a manufacturing defect

Claims must be made within 48 hours of delivery with clear pictures/video proof.

Non-Exchangeable Items

For hygiene and quality reasons, the following are not eligible for return/exchange unless damaged:

* Earrings
* Customized items
* Sale items

Condition Requirements

Items must be:

* Unused
* In original packaging
* With all tags/accessories included

Exchange Process

To request an exchange, contact us through our official social media pages or website support with your order number and issue details.

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